FAQ

Do you have to remove baseboards/quarter-round trim before installation?
If you plan to have new Baseboards/Quarter-Round installed, then it is recommended that the existing mouldings be removed before sanding takes place. If not, it is not always necessary to remove the existing mouldings.

I notice scuffs/stain marks on the baseboards or quarter-rounds. What can you do about this?
Proper protection and touch up of the baseboards and quarter-rounds are usually the homeowner is responsible for proper protection and touch-up of the baseboards and quarter rounds. If you would like us to touch them up for you, we would be happy to discuss your options.

 

Can I stay in my home during the refinishing process?
This depends on a few things. The scope of your project is usually the primary factor. If your entire home’s hardwood floors are to be refinished—including the connecting hallways and stairs—it may be practical to schedule time away from home during the project timeframe. On the other hand, if your project is limited only to select areas of your home, remaining in your home may be possible. Sensitivity to your choice of finish or stain may also influence your decision.

What kind of power connection do you require? Do you need access to my circuit breaker?
Sanders that are not hooked up to electricity properly are highly dangerous. To ensure safety, our main wood-floor sander requires a 220-volt (40 AMP) connection. Our crews are comprised of professionals who know the proper techniques and use the suitable equipment needed to ensure a safe connection. In some cases, electricians need to be brought in to perform a proper hookup if one is not already available.

What is the difference between stain and finish?
Stains are used primarily to provide color for your floor and also provide a small amount of protection. Floor finish differs from stain because it contains protective resins and imparts only minimal color to the floor. It is not always necessary to apply stain to a floor, but applying finish is always required.

Can I refinish my engineered floors?
Yes. Professional sanding may result in a loss of 1/32 of an inch; therefore, with a 2mm veneer, you can sand 1-2 times. Refinishing floors will void the wear warranty.